Shipping policy

All orders are processed within 1–3 business days after your order is placed. Once your order has been shipped, you’ll receive a confirmation email with tracking information.

Estimated Delivery Times

United Kingdom
Estimated delivery: 5-7 business days

Netherlands
Estimated delivery: 5-9 business days

International Orders
Estimated delivery: 6-12 business days

Please note that delivery times may vary slightly during busy periods, holidays, customs processing, or due to courier delays.

Tracking Your Order

As soon as your order ships, you’ll receive a tracking link by email so you can follow your package every step of the way.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping promotions may apply on selected orders.

Delays

While we do our best to ensure timely delivery, occasional delays can happen due to high demand, weather conditions, customs, or courier issues. We appreciate your patience and understanding.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us at:

info@happypawshop.com

We’ll work with you to find a solution as quickly as possible.